Shipping & Returns

At LYNGR Candle Co., we do our best to get your candles to you quickly, safely, and intact — because melted wax is not the vibe.

Shipping

All candles are hand-poured in small batches. Please allow 2–5 business days for your order to be processed before shipping. During launches, holidays, or other especially busy periods, processing may take a little longer. Thank you for your patience.

Once your order is on its way, you'll receive a shipping confirmation email with tracking information.

We offer free standard shipping on orders $75+. For orders under $75, available shipping options and rates will be displayed at checkout based on your delivery address.

Delivery times shown at checkout are estimates provided by the carrier and begin after your order has been processed. Carrier delivery estimates are not guaranteed.

Returns & Exchanges

Due to the nature of our products, all sales are final and we do not accept returns or exchanges.

We do, however, want your order to arrive exactly as it should. If your candle arrives damaged, defective, or incorrect, please contact us at support@lyngrcandleco.com within 48 hours of delivery with your order number and photos of the issue. We'll review it and make it right.

Warm Weather Shipping

Candles + heat can be tricky.

We package orders carefully to help protect your candles during transit. During particularly hot weather, some softening or sweating may occur. This does not affect the quality of your candle.

If your candle arrives warm, keep it upright and allow it to return completely to room temperature before lighting.

If your order arrives significantly melted or damaged, please contact support@lyngrcandleco.com within 48 hours of delivery with your order number and photos of the damage.

Lost or Delayed Packages

Occasional carrier delays can happen, particularly during holidays, severe weather, or other circumstances outside our control.

If your tracking hasn't updated for several days or you believe your package may be lost, contact support@lyngrcandleco.com and we'll help you determine the next steps.

Please note that carrier delivery timelines are estimates and delays after an order has shipped may be outside of LYNGR Candle Co.'s control.

Shipping Address Changes

Please double-check your shipping address before placing your order.

If you notice an error after ordering, contact support@lyngrcandleco.com as soon as possible. We'll do our best to update your address before your order ships, but we cannot guarantee changes once an order has entered fulfillment or been handed over to the carrier.