Shipping policy

Shipping & Processing

At LYNGR Candle Co., we do our best to get your candles to you quickly, safely, and intact — because melted wax is not the vibe.

All candles are hand-poured in small batches. Please allow for 2-5 business days to process your order. During launches, holidays, or sales, processing times may be slightly longer (thank you for your patience 🤍).

Once your order ships, you’ll receive a confirmation email with tracking details.

Shipping costs are calculated at checkout based on:

- Your location

- Package weight 

- Selected shipping method

We currently ship via trusted carriers such as USPS and UPS.
Delivery times vary by location and shipping option selected at checkout.

Please note: delivery timelines provided by carriers are estimates and not guaranteed.

Warm Weather & Summer Shipping

Candles + heat can be tricky.

- We use packaging designed to protect your order during transit

- During extreme heat, slight softening may occur — this does not affect candle quality

- If your candle arrives warm, allow it to cool and reset before lighting

If there is significant damage or melting, please contact us and we’ll make it right.

Lost or Delayed Packages

Once your order is in the hands of the carrier, LYNGR Candle Co. is not responsible for delays caused by:

- Carrier issues

- Weather

- Incorrect shipping addresses

If your package appears lost or hasn’t moved in several days, reach out and we’ll help you navigate next steps.